Support & Training Center

Keep your production running smoothly. Find manuals, drivers, and tutorials for your Xteam equipment.

Support Categories

Everything you need to set up, maintain, and master your Xteam equipment.

Installation

Step-by-step setup guides for CNC lasers and plotters.

Training

Video tutorials on proprietary software and material handling.

Warranty

Warranty registration forms and policy documentation.

Maintenance

Routine cleaning guides and consumable replacement instructions.

Software Downloads

Ensure optimal performance with the latest drivers and software updates for your cutting machines. Version 4.2.0 is now available.

Frequently Asked Questions

Go to Settings > Machine > Calibration in the control software. Place the calibration sheet on the bed and follow the on-screen prompts to align the laser pointer with the registration marks.

The serial number is located on a silver metal plate on the back of the machine, near the power input. It is also visible within the "About" section of the touch screen interface.

We recommend inspecting the blade tip for chips every week. Clean any adhesive residue with isopropyl alcohol. Replace the blade every 3-6 months depending on usage volume.

Still need help?

Our technical support team is available Mon-Fri, 9am - 6pm EST. Choose your preferred method below.