●Support
Support & Training Center
Keep your production running smoothly. Find manuals, drivers, and tutorials for your Xteam equipment.
●Support Categories
Support Categories
Everything you need to set up, maintain, and master your Xteam equipment.
Installation
Step-by-step setup guides for CNC lasers and plotters.
Training
Video tutorials on proprietary software and material handling.
Warranty
Warranty registration forms and policy documentation.
Maintenance
Routine cleaning guides and consumable replacement instructions.
Software Downloads
Ensure optimal performance with the latest drivers and software updates for your cutting machines. Version 4.2.0 is now available.
●Frequently Asked Questions
Frequently Asked Questions
Go to Settings > Machine > Calibration in the control software. Place the calibration sheet on the bed and follow the on-screen prompts to align the laser pointer with the registration marks.
The serial number is located on a silver metal plate on the back of the machine, near the power input. It is also visible within the "About" section of the touch screen interface.
We recommend inspecting the blade tip for chips every week. Clean any adhesive residue with isopropyl alcohol. Replace the blade every 3-6 months depending on usage volume.
Still need help?
Our technical support team is available Mon-Fri, 9am - 6pm EST. Choose your preferred method below.